Occasionally, a patient is moved from one provider's schedule to the another provider after a document has been already started under the first provider's encounter. To move the previously started document from one provider to another, change the author of the document to the new provider. After a few minutes, the patient will now appear on the new provider's Practice List for that day, and will disappear from the old providers's Practice List.
If a document has not been started, probably the encounter should be cancelled by the receptionist and then a new encounter entered in the system for the new provider. This may also require a small period of waiting before the changes appear on the appropriate Practice Lists.
Here is how to change the author.
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